Delivery

At The Refillery, we’re doing things a little differently—slower, smaller, and with a lot less carbon.

Because we’re a new business (and because we quite like the idea of still having a planet to snack on), we currently offer free local delivery by bicycle to addresses within the TN21 postcode area. That means your oats, nuts, pasta, and pulses arrive not in a diesel van, but via pedal power. Quieter, cleaner, and much more charming. You can also collect from Heathfield for free.

Free Bicycle Delivery — TN21 Only

If you live in the TN21 postcode, you're in luck. We’ll deliver your order to your doorstep completely free of charge, by bike. No plastic, no postage, just wholesome goods arriving the slow-and-sustainable way.

We’ll contact you within 24 hours of placing an order to arrange a suitable delivery time.

We aim to have all orders delivered within 48 hours, but we are very new and still working out the kinks without our supply chain, so please allow up to 5 days while we find our feet. If you are in need of an urgent delivery, feel free to reach out and we can let you know if we have everything in stock before you place your order.

Free Collection for Customers Outside TN21

Live outside TN21? We’re not pedalling that far just yet—but don’t worry. We’re happy to arrange a collection slot so you can pick up your order directly from us. Just select "collection" at checkout, and we’ll be in touch within 24 hours to arrange up a collection slot for you.

Nationwide Delivery

We now offer nationwide delivery, carefully packed so your lentils (and everything else) arrive in perfect shape. Delivery is charged by weight:

Order Weight Delivery Cost
Up to 1kg £3
Up to 5kg £4
Up to 20kg £5
*FREE delivery on orders over £50

Thank you for supporting a low-waste, low-carbon, slightly-sweaty business. Your patience (and postcode) means the world.